- check your paypal account to see when you last paid Giza.
- If it's current, send an immediate support ticket via the site.
If you're not currently a member, but used to be, you either downgraded, or the system downgraded you because it couldn't collect payment from your paypal account.
- log into paypal and update your payment method until paypal says it's "verified"
- upgrade your current Giza account (no need to create a new one) via the registration page
We're seeing the system clean out a lot of 'end of terms' for people who haven't paid in a while, and so far we think it's normal spring cleaning, but we'd like to know for sure.