Clicking on Video Post Takes You to Members-Only

You click to access a video dialogue, and get the "members only" message. Here's the likely issue.

  1. Verify you are logged in (if you see your username at the top right, you are logged in). Member content is not accessible UNTIL you log in.
  2. Verify you are in fact a (paid) member. Expired memberships or free subscriberships can't access member content. If you don't know when you last paid, check your paypal, bank, or credit card statement.
  3. Try switching browsers. If you can access content in one browser (chrome, firefox, safari) but not another, it's something in your browser. Possible an ad blocker.
  4. If it's happening regardless of browser, open an incognito/private window from your browser. That bypasses browser add-ons. If it works that way, it's a browser add-on, which you'll need to locate and tame.

Posted in

Giza Developer

Business and Technical Developer of the Giza Community.

1 Comments

  1. Ljiljana Vasic on March 3, 2017 at 12:00 pm

    I am having problem with my password. I do not know if I am logged in or not.
    Ljiljana



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