Member Subscription UpdatesMarch 2, 2014
Member System Update - Catching Up on Non-Payments:
We recently corrected our database to fix some login issues, and the correction also updated any members from whom we haven't received a recent payment to cover the membership access. It has converted those memberships back to free subscriber status. This is supposed to happen sooner - at "end of term" (end of the prepaid period) - but the system was caching (remembering) statuses and not updating those account access levels.
Members Unaware of Non-Payments
In one or two cases, a member may not have been aware that we haven't received a payment via paypal in some time, perhaps because of a funds or funds access issue in your paypal account, to which we have no access, and now you're just finding out as the system demotes the membership.
If the system corrected your account with a downgrade for non-payment and your intention is to retain member access in that case, please Log In and then re-upgrade via an upgrade button on our registration page.